Information

About the review

A Regional Telecommunications Independent Review Committee (RTIRC) is established every 3 years by Part 9B of the Telecommunications (Consumer Protection and Service Standards) Act 1999 (the Act) to conduct reviews into telecommunications services in regional, rural and remote parts of Australia.

  • The committee will conduct the review to consider the adequacy of telecommunications services in regional, rural and remote parts of Australia.
  • In determining the adequacy of those services, the committee will have regard to whether people in regional, rural and remote parts of Australia have equitable access to telecommunications services that are significant to people in those parts of Australia, and currently available in one or more parts of urban Australia.
  • In conducting the review, the committee will undertake public consultation.
  • The committee will have regard to any policies of the Australian Government notified to it by the Minister for Communications; and such other matters as the committee considers relevant.
  • In conducting the review, the Minister for Communications has asked the committee to have particular regard to the Government’s National Broadband Network and the Mobile Black Spot Programme policies in assessing the expected adequacy of telecommunications services.
  • Community views will be sought with regard to consumer safeguards and protections that relate to service connection, repair and maintenance and whether those protections remain appropriate as new infrastructure is rolled out by nbn enabling services to be supplied by a wide range of retail service providers.
  • The committee will prepare a report of the review setting out recommendations to the Australian Government and in setting out those recommendations, will assess the costs and benefits of any action being recommended.

The Regional Telecommunications Review has now completed. The Committee has delivered its report to the Australian Government and it was tabled in Parliament on 22 October 2015.

The Australian Government has provided its response to the report.